Shipping policy

Shipping Policy

At Helio Relief we carefully prepare and ship every order so your product arrives in perfect condition.

Delivery times

Orders are processed within 24-48 business hours. Once shipped, delivery within the United States usually takes between 7 and 14 business days, depending on your location. We will email you as soon as your order ships, along with a tracking number once it is available.

Shipping costs

Shipping costs (if any) are calculated automatically at checkout based on your delivery address, before you confirm your purchase.

Order tracking

You can track your order with the number we send by email. If you have not received it or have questions about your shipment, reach out to us on our Contact page.

Delays

During high-demand periods or for reasons beyond our control (customs, weather, carriers), delivery times may take a few extra days. We will keep you posted if this affects your order.